Services : Approach

Electrum uses Just Enough Process ^sm to deliver quality projects on time and to budget. Our lightweight process delivers higher quality results than big process consultancies at a fraction of the cost.

Understanding your business is the critical first step. We work with you to clearly understand your immediate needs and long-term goals, the competitive landscape, and your operating and technical environments. We agree on your objectives and create a strategic plan of action. We define how the success of the project will be assessed. We also establish project scope, budget, and a detailed work plan.

What will the solution be? Who will use it and how? What will it do? How will it work? What will it look like? Once we agree on project objectives, we define the functional, technical, and creative requirements. We document them and work with you to refine them. We also build a demo or prototype to test our concept.

Once structural basics are in place, we complete information, interaction, and interface design. We develop content and refine the technology architecture. The process is iterative, and facilitated by our project extranet. The result is a working prototype of the deliverable, ready for usability testing and refinement.

We now build the final product. If required, we integrate the solution with your existing systems. We test and quality assure the deliverable and make sure you understand how to manage and maintain it.

For a period after launch, we'll monitor and analyse how the solution performs against the success criteria we defined. We also complete documentation for the project and present our thoughts on how to approach the next generation of the solution.